# Request support You can raise a ticket by emailing or using our [dedicated client portal](https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/group/2/create/8). Prefer to call us? Get in touch on * (**UK**) +44 (0)203 8000 300 * (**APAC**) +61 478 819 748 * (**US**) +1-617-778-2415 {% hint style="info" %} Our regular support hours are **Monday - Friday, 8.30am - 5.30pm GMT**. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.kyloepartners.com/help/request-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.